Frequently Asked Questions

A: It's a thermally-driven cooling system that uses water/LiBr solution and heat (from steam, hot water, exhaust, or gas) instead of electricity to produce chilled water - ideal for energy-efficient HVAC.

A: Both use similar technology, but a heat pump captures low-grade heat and "lifts" it to higher temperature water (for process or district heating), whereas a chiller produces chilled water.

A: Our absorption chillers and heat pumps work with steam, hot water, exhaust gas, natural gas, oil, or solar, depending on model and configuration.

A: We hold global safety and compliance certifications including CE, UL, ETL, ASME, and meet EU energy and refrigerant standards.

A: These chillers use magnetic bearings to eliminate friction, reduce maintenance, ensure whisper-quiet operation, and deliver superior part-load efficiency (IPLVs up to 11.5).

A: Yes. Heat pumps recover and upgrade waste heat - achieving efficiencies 2–3 times higher than conventional boilers; energy savings vary by application (15–41% demonstrated).

A: Absolutely. Our chillers and heat pumps can integrate with cogeneration or trigeneration setups, enabling optimized combined cooling, heating, and power delivery.

A: We provide design consultation, site support, commissioning assistance, operator training, and after-sales service, including remote monitoring for key equipment.

A: Please fill out the "Contact Us" form on our website or call/mail us. We usually respond within 2 business days.

A: Yes, for packaged plants we can supply water treatment and automatic dosing systems to ensure safe, legionella-free operation, including cooling tower systems and pump loops.